About Us
Servicesborder

Neo-Science & Group provides the highest quality after-sale services to meet our standards of excellence and cater for the needs of our clients. We offer consultancy and site preparation, installation and on-site training, warranty and a range of service plans. Our certified engineers are qualified for complex installations and maintenance to optimize the performance of our instruments.

Our service plans are tailored to each laboratory's needs. Service plans features include preventive maintenance visits, direct lines to certified engineers, priority maintenance visits, and comprehensive assurance.

Features

Silver

Gold

Platinum

Special discount on consumables and training

Preventative maintenance visits

Unlimited service visits (labour)

Priority response

Direct line to certified engineers

Comprehensive assurance (parts, labour & travel)